Privacy Policy

Last updated: 12 March 2026

247 Locksmith Singapore ("we", "us", or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Contact us by phone, email, WhatsApp, or through our website contact form
  • Request a quotation or schedule a service appointment
  • Subscribe to our newsletter or blog updates

This information may include your name, phone number, email address, property address, and details about your lock or security needs.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, and pages visited. This data is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide locksmith services
  • Schedule and coordinate service appointments
  • Send you service confirmations and follow-up communications
  • Improve our website, services, and customer experience
  • Analyse website traffic and usage patterns
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Our locksmith technicians who are providing services at your location
  • Service providers who assist with website hosting, analytics, and communication tools
  • Legal authorities when required by law or to protect our rights

Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience and collect analytics data. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

Under the Personal Data Protection Act 2012 (PDPA) of Singapore, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate personal data
  • Withdraw consent for the collection, use, or disclosure of your personal data

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under the PDPA, please contact us:

  • Phone: 8243 2440
  • Address: Block 801 #01-31 French Road, Singapore 200801

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.